FAQ

Find answers to common Georgia Tech-specific questions below. More answers on common Canvas-related questions can be found at https://community.canvaslms.com.


Getting Started for Faculty

When can I start using Canvas?
Canvas will be available to all faculty for use in courses beginning in Spring 2018.  A select group of faculty will begin using Canvas during Fall Semester 2017 to help prepare for the general campus release. If you have been selected to participate in this group of early adopters, you will be contacted. 

How long can I continue using T-Square?
T-Square will be available for course sites until the end of 2018. Beginning in Spring Semester 2019, all courses will live in Canvas. T-Square will no longer be supported for course sites beginning in January 2019. 

How do I migrate my courses? 
  You have two options to migrate your courses:   

  1. Self-Service Migration – Soon, we will be adding a new feature in T-Square that allows you to copy your Resources to Canvas. We also plan to provide additional tools that automatically migrate other types of T-Square course content to Canvas. More details are coming soon. 
  2. Assisted Migration – Complete this form to request additional assistance with course migration. Someone will contact you shortly to begin the migration process. 

What will happen to my T-Square project sites?
Project sites will continue to be supported in T-Square through December 2019, a year longer than course sites. In the near future, recommendations of appropriate platforms to use for project sites in place of T-Square will be provided.

What Canvas training is available to me?
Details of in-person and online training will be announced once the purchase is complete.

How did Georgia Tech select Canvas?
The selection process was driven by a Faculty Steering Committee and involved faculty, students, and staff. After creating a list of requirements, our evaluation team tested each LMS, scored them against our requirements, and selected Canvas as the winning platform. Learn more about the evaluation project at http://lmspilot.gatech.edu

What do my students need to know? 
Many students will have courses in both Canvas and T-Square until T-Square is phased out in Fall 2018. Therefore, it is important for you to tell your students where their course is located at the beginning of each semester. We recommend the following: 

How can I keep up-to-date with the latest news about Canvas? 
You have two options to stay up-to-date with the latest news about Canvas. 

  1. Join our e-mail list to receive monthly updates about new features, training opportunities, and other announcements. 
  2. Follow us on Twitter for real-time announcements about Canvas at Georgia Tech. 

Student Help 

Is my course in Canvas or T-Square? 
Your professors will inform you whether your course is in Canvas or T-Square in the 2017-2018 academic year. Beginning in Fall 2018, all new courses will be in Canvas. 

Can I access Canvas on my phone? 
Yes, you can do so by downloading the “Canvas” app in Google Play or the iOS App Store. 

How do I download my old course materials from T-Square? 
Be sure to log in to T-Square before Fall 2018 to download any assignments, resources, and other materials from previous courses that you’d like to save. Submit a ticket if you need help.